Effective Date: April 28, 2025
At Digital NYC Agency Inc., we take pride in delivering high-quality digital marketing services.
Due to the nature of our customized services, all sales are final, and we do not offer refunds once a project or service engagement has commenced.
Clients may cancel a project within 24 hours of payment for a full refund, provided no work has commenced.
Before initiating services, clients are encouraged to review proposals, contracts, and service outlines carefully.
If you have any concerns about the scope of work, please discuss them with us prior to beginning any project.
Our Google ranking guarantee add-on includes continued work at no extra cost until the agreed outcome is achieved; refunds are not issued for ranking services once work has started.
In rare cases where a refund is warranted due to an error or cancellation prior to the commencement of work, refunds may be issued at the sole discretion of Digital NYC Agency Inc.
If Digital NYC Agency is unable to deliver the agreed-upon services (for example, due to unforeseen circumstances on our end), a partial or full refund may be issued at our discretion.
If you have any questions regarding our Refund Policy, please contact:
Digital NYC Agency Inc.
157 Columbus Ave, 4th Floor
New York, NY 10023
Phone: 212.301.0575
Email: info@digitalnycagency.com
Website: www.digitalnycagency.com
